The Leading Software Solution for HUD Grants and Public Housing Authorities
Tracking At-A-Glance® (TAAG) is a cloud-based case management and performance tracking tool used by public housing authorities nationwide. TAAG is designed to track your caseload from recruitment through program completion and beyond. We take pride in knowing our user-friendly and intuitive software automates the case management process enabling you to spend more time providing services to your clients, instead of being burdened with time-consuming paperwork and manual processes.
Measurable Results:
Showcasing Past Achievements for Continued Support
Tracking At-A-Glance® simplifies the reporting process and easily demonstrates success and achievements. TAAG’s reporting interface provides measurable results you can extract for board members and funding streams, showing a positive return on investment. Multiple reports can be used to analyze outcomes, evaluate program effectiveness, determine best practices, and improve services. This is essential when applying for new or renewed funding, as organizations are frequently required to demonstrate the results they have previously achieved.
Empowering Customization:
Administrators Take Control Without Complexity
Tracking At-A-Glance® can serve as a useful case management training tool in addition to a comprehensive data collection system. It is highly customizable and allows administrators to modify drop-down menus on their own, without the need for special programming or intervention from our staff. Our robust internal reporting tools eliminate the need for any third-party software while meeting all your reporting needs.
Real-time Collaboration:
Seamless Coordination Across All Locations
As a cloud-based solution, Tracking At-A-Glance® (TAAG), operates on the concept of single-instance software, meaning all users, regardless of location or point of entry, are working on the same version and dataset. Single- instance software also enhances communication and collaboration across the organization. Any changes made are reflected in real-time, across all the offices, reducing errors, improving workflow, and increasing productivity.
Savings Through Streamlining:
Cutting Costs With Single-Instance Software
Another significant advantage is cost-effectiveness. Managing multiple systems can lead to increased costs in terms of licensing, maintenance, and IT support. A single- instance software eliminates such redundancies, saving costs on multiple fronts. The single-instance software model is also valuable for businesses with multiple offices as it ensures consistency, improves productivity and communication, reduces costs, and allows for more focused IT resource use.
TAAG Features that Allow You to Navigate Case Management and Performance
Cross Browser Compatibility
A web-based solution that runs on the most popular Internet browsers: Edge, Chrome, Firefox, Safari and Opera.
Mobile Devices
Accessible on iOS and Android mobile devices and tablets.
Customization Function
Program Administrators can customize all drop-down lists without the need for outside assistance.
User-friendly
Easy to navigate screens document assessments, household composition, employment information, referrals, plans, notes, and more.
Dedicated Email Function
Allows users to quickly compose and send email messages to an individual or a group.
Software Integration
Interfaces with various housing software vendors.
Texting Feature
Users can send individual or group text messages. Incoming and outgoing messages are documented in the client file.
Robust Internal Reporting
No need for third-party software. Every field in the database is “searchable” and can generate an exportable custom report within seconds. Pre-configured HUD-compliant reports including Jobs Plus, Choice Neighborhoods, Standards for Success, and FSS.
Relocation Module
Tracks multiple relocations, preferences, rent and utility expenses, documents, loans, payments, and auto-fills and auto-calculates several HUD forms.
Digital Signature
Optional digital sign and send feature on contracts of participation (CoP) and the plan (ITSP).
Seeing is Believing
Attend one of our webinars and learn how we can streamline and simplify your case related projects and management.