Implementation Process

woman doing online case management solution implementation

Up and Running in a Matter of Days

SocialBridge is distinguished by the proactive approach we take with our clients. We dive into the planning phase, mapping out the implementation trajectory best suited for your unique needs. Our SaaS technology allows us to get you up and running and complete your installation within 48 hours of contract signing. 

Our modular, adaptive system ensures that every implementation resonates with the success of your organization and empowers you to enrich the lives of your clients.

Our track record speaks for itself and to our expertise, spanning multiple sectors, such as housing, disaster management, workforce development, non-profits, and communities nationwide. We are excited to partner with you on your new software journey.


Technical Support

Fast, Friendly, Unbeatable Support

SocialBridge’s growing success and high level of customer satisfaction is the result of support policies and practices that are unmatched in the industry. Just read our testimonials and you’ll find a recurring theme of outstanding support.

The support team is rigorously trained to assist users and we pride ourselves in having live representatives answer every technical support phone call.

In addition to calling, you can also send technical support requests directly from our applications or via email. The system will relay these requests to our support specialists as well as other key people throughout the organization to ensure a quick response. We boast a response time of between 10 to 15 minutes on most requests.

case management support services rep